Privacy Policy

About This Policy

This Privacy Policy applies to Cameron Construction and the website www.cameronconstruction.com.au. It describes how we manage personal information in connection with our building, design, renovation, extension, repair and related services.

Personal Information We Collect

The types of personal information we may collect depend on how you interact with us and may include:

• Your name and contact details, including telephone number and email address.
• Your property address or project location.
• Information about your proposed building, renovation, extension, repair or design project.
• Information you provide through enquiry forms, quote requests, email, telephone, SMS or other communications.
• Documents, plans, photographs or other information you provide in connection with a project.
• Information relating to existing or prospective customers, suppliers, consultants, subcontractors and other business contacts.
• Technical information associated with your use of our website, such as IP address, browser type, device information, referring pages and website activity.

We generally do not seek to collect sensitive information unless it is reasonably necessary for our business activities or required or authorised by law.

How We Collect Information

We generally collect personal information directly from you when you:

• Submit an enquiry or request a quote through our website.
• Contact us by telephone, SMS, email or in person.
• Meet with our team regarding a proposed or existing project.
• Provide plans, photographs, specifications or other project information.
• Enter into an agreement with us or use our services.
• Interact with our website or digital advertising.

We may also receive personal information from third parties where appropriate, such as architects, designers, consultants, suppliers, referral partners or publicly available sources.

How We Use Personal Information

We may collect, hold, use and disclose personal information for purposes including:

• Responding to enquiries and quote requests.
• Assessing proposed building and construction projects.
• Preparing estimates, proposals, agreements and project documentation.
• Providing design, building, renovation, extension, repair and related services.
• Communicating with clients about current or proposed projects.
• Coordinating consultants, suppliers, subcontractors and other parties involved in a project.
• Managing accounts, invoicing, payments and business administration.
• Improving our website, services and customer experience.
• Marketing our services where permitted by law.
• Complying with legal, regulatory, insurance and record-keeping obligations.

Website Forms and Enquiries

When you submit information through a website form, we use that information to respond to your enquiry, assess your project and communicate with you about relevant Cameron Construction services. Information submitted through our website may be stored within our website, email, customer management or other business systems used to manage enquiries and projects.

Cookies, Analytics and Website Technologies

Our website may use cookies and similar technologies to operate the website, improve performance, understand how visitors use the site, measure advertising effectiveness and help protect website forms from spam or misuse.

These technologies may collect information such as your IP address, browser, device, pages visited, referring website and interactions with our website. We may use third-party services such as analytics, advertising, security and anti-spam services in connection with these activities.

You can usually control or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website operate.

Disclosure of Personal Information

We may disclose personal information where reasonably necessary for our business activities, including to:

• Employees and authorised representatives of Cameron Construction.
• Architects, designers, engineers, building surveyors, consultants and other professionals involved in a project.
• Subcontractors, trades and suppliers involved in providing building or related services.
• Insurers, financial institutions and professional advisers where required.
• Website hosting, information technology, email, data storage, analytics, advertising and other service providers.
• Government authorities, regulators or other parties where required or authorised by law.

We do not sell personal information.

Overseas Service Providers

Some technology and service providers used by Cameron Construction may store or process information using infrastructure located outside Australia. The location of these services may vary depending on the provider and the systems being used. Where required, we take reasonable steps to ensure personal information is handled in accordance with applicable Australian privacy requirements.

Direct Marketing

Where permitted by law, we may use your contact details to provide information about Cameron Construction services, projects or other information that may be relevant to you.

You may opt out of marketing communications at any time by using an unsubscribe option provided in the communication or by contacting us at info@cameronconstruction.com.au. Transactional or project-related communications may still be sent where necessary to provide services to you.

Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Personal information may be held electronically or in physical records and may be stored using third-party technology, hosting, email or data storage providers. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Access and Correction

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

To make a request, contact us at info@cameronconstruction.com.au. We may need to verify your identity before providing access to personal information.

Privacy Complaints

If you have a concern about how Cameron Construction has handled your personal information, please contact us using the details below and provide enough information for us to understand and investigate the matter.

We will review privacy complaints and aim to respond within a reasonable period. If you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner.

Links to Other Websites

Our website may contain links to third-party websites. Cameron Construction is not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policy of any third-party website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, services or legal obligations. The current version will be published on this website and the date of the latest update will be shown at the top of the policy.

Contact Us

For questions, requests or complaints concerning privacy, please contact:

Cameron Construction
Email: info@cameronconstruction.com.au
Phone: 1300 839 124
Website: www.cameronconstruction.com.au